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CFOly respects your privacy and is committed to protecting the personal, business, and financial information entrusted to us.
This Privacy Policy explains how CFOly (“CFOly,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit cfoly.ai, create or use a CFOly account, connect third-party services such as QuickBooks Online, communicate with us, or otherwise use our products and services (collectively, the “Services”)
.By using CFOly, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with CFOly and which features you use.
We may collect information you provide directly, including:
– Name
– Email address
– Phone number
– Company or firm name
– Job title or role
– Account and login information
– Subscription and billing information
– Communications with CFOly
– Support requests and feedback
– Business goals, KPIs, notes, and other information entered into the platform
– Files, documents, or other information you choose to upload or provide
CFOly is designed to help accounting firms and business owners review and understand financial performance.
When you connect an eligible accounting platform such as QuickBooks Online, CFOly may access financial and business information authorized through that connection, which may include information from:Provided by users during onboarding:
– Financial statements
– Chart of accounts
– Revenue and expense information
– Balance sheet accounts
– Cash flow information
– Accounts receivable
– Accounts payable
– Transaction or general ledger information
– Historical financial periods
– Other financial information made available through the connected service
CFOly uses this information to provide financial dashboards, analysis, KPIs, goal tracking, AI-powered insights, financial review tools, and other features available through the platform.
The information CFOly can access depends on the permissions provided by the connected service and the features available in your CFOly account.
If your CFOly workspace is created or managed by an accounting firm, CPA firm, bookkeeping firm, fractional CFO, or other advisor, that organization may provide information about you or your business to CFOly and may have access to information within the applicable workspace.
Access to a workspace is subject to the permissions and account structure established for that workspace.
When you use the AI assistant:
When you use our website or platform, we may automatically collect certain technical information, such as:
– IP address
– Browser type
– Device type
– Operating system
– Pages viewed
– Login activity
– Referring URLs
– Approximate geographic information derived from IP address
– Date and time of activity
– Platform usage and feature interactions
– Diagnostic, performance, and error information
We may use cookies and similar technologies to collect certain information. Additional information may be provided in our Cookie Policy.
2. How We Use Information
We may use information collected through CFOly to:Payments are processed securely by Stripe.
– Create and manage user accounts
– Provide and operate the CFOly platform
– Connect authorized third-party financial systems
– Display financial information and dashboards
– Calculate and monitor KPIs
– Track financial and business goals
– Generate financial insights and analysis
– Support AI-powered financial questions and features
– Help accounting professionals prepare for financial review and advisory conversations
– Provide customer support
– Process subscriptions and payments
– Authenticate users and protect accounts
– Maintain, troubleshoot, and improve the Services
– Understand how customers use CFOly
– Develop and improve product features
– Detect fraud, abuse, security incidents, or unauthorized activity
– Communicate with users about their accounts or the Services
– Send marketing communications where permitted by law
– Comply with legal and regulatory obligations
– Enforce our Terms of Service and other agreements
We may also use aggregated or de-identified information for analytics, research, product development, and other legitimate business purposes where the information does not reasonably identify an individual or business.
3. Artificial Intelligence and Financial Data
CFOly includes AI-powered features designed to help users explore and understand financial information.
Depending on the feature being used, information associated with your CFOly workspace may be processed by artificial intelligence technologies and service providers used to operate those features.
CFOly uses AI to support financial review and decision-making workflows. AI-generated outputs may be incomplete, inaccurate, or require additional professional judgment.
CFOly is not a substitute for the professional judgment of an accountant, CPA, CFO, tax professional, attorney, investment advisor, or other qualified professional.
Users should independently review important financial information and decisions.
We do not sell your financial information to advertisers.
If you choose to connect CFOly to QuickBooks Online or another third-party service, you authorize CFOly to access information made available through that connection in accordance with the permissions you approve.
Your use of QuickBooks Online and other third-party services is also governed by the privacy policies and terms of those providers.
CFOly uses information obtained from connected services only for purposes associated with providing, maintaining, securing, and improving the Services and as otherwise described in this Privacy Policy.
You may be able to disconnect an integration through CFOly, the applicable third-party service, or both.
CFOly does not sell personal, business, or financial information.
We may share information in the following limited circumstances.
We may use trusted service providers to help operate CFOly, including providers of:
– Cloud infrastructure and hosting
– Artificial intelligence and machine-learning services
– Authentication and account security
– Payment processing
– Email and communications
– Customer support
– Analytics and performance monitoring
– Error logging and application monitoring
– Data storage and database infrastructure
These providers may process information only as necessary to provide services to CFOly and subject to applicable contractual and confidentiality obligations.
If your account is part of an accounting-firm, advisor, or multi-user workspace, information within that workspace may be accessible to authorized users associated with the account.
You are responsible for ensuring that users you authorize to access your account are permitted to receive the information available to them.
If CFOly is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
We may disclose information if we reasonably believe disclosure is necessary to:
– Comply with applicable law, regulation, legal process, or governmental request
– Protect the security or integrity of CFOly
– Enforce our agreements
– Investigate fraud, abuse, or security incidents
– Protect the rights, property, or safety of CFOly, our users, or others
We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.
Access to sensitive information is limited to personnel and service providers who require access for legitimate business purposes.
No internet-based service or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their login credentials and for promptly notifying CFOly if they believe their account has been compromised.
For additional information regarding CFOly's security practices, please visit our Security page.
We retain information for as long as reasonably necessary to:
– Provide the Services
– Maintain your account
– Fulfill the purposes described in this Privacy Policy
– Meet contractual obligations
– Resolve disputes
– Maintain appropriate business and security records
– Comply with applicable legal, tax, accounting, and regulatory requirements
Retention periods may differ depending on the type of information, the nature of the account, the applicable integration, and legal requirements.
When information is no longer reasonably necessary for these purposes, we may delete or de-identify it in accordance with our data-retention practices.
Depending on where you live, applicable law may provide certain rights regarding your personal information.
These rights may include the right to:
– Request access to personal information we maintain about you
– Request correction of inaccurate personal information
– Request deletion of certain personal information
– Obtain a copy of certain personal information
– Withdraw consent where processing is based on consent
– Object to or restrict certain processing
– Opt out of certain marketing communications
– Exercise other rights provided under applicable privacy laws
These rights are not absolute and may be subject to exceptions under applicable law.
We may need to verify your identity before processing certain requests.
CFOly will not discriminate against you for exercising privacy rights provided by applicable law.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where required, eligible users may request access, correction, deletion, or portability of certain personal information or exercise applicable rights concerning the use or disclosure of their personal information.
CFOly does not sell personal information in exchange for money.
If our practices become subject to additional opt-out requirements under applicable law, we will provide the required mechanisms for exercising those rights.
CFOly may use cookies and similar technologies to:
– Keep users signed in
– Remember preferences
– Maintain platform functionality
– Improve security
– Understand website and platform usage
– Diagnose technical issues
– Measure performance
– Support marketing and analytics activities where permitted
Some cookies are necessary for the Services to function.
You may be able to control certain cookies through your browser settings or other tools provided on our website.
Please review our Cookie Policy for additional information.
If you receive promotional email communications from CFOly, you may unsubscribe by using the unsubscribe link included in those communications.
We may still send non-promotional messages that are necessary to administer your account, process transactions, provide security notices, or communicate important changes to the Services.
CFOly is designed for businesses and accounting professionals and is not intended for children under the age of 18.
We do not knowingly collect personal information from children through the Services.
If you believe a child has provided personal information to CFOly, please contact us so that we can evaluate and address the request.
CFOly is based in the United States.
If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries in which CFOly or its service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws of your country of residence.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
The Services may contain links to or integrate with websites, platforms, and services operated by third parties.
CFOly is not responsible for the privacy practices of third parties. We encourage users to review the privacy policies and terms of any third-party services they use.
We may update this Privacy Policy from time to time as CFOly, our technology, or applicable legal requirements change.
When we make changes, we will update the Effective Date at the top of this page.
If we make material changes, we may provide additional notice where appropriate or required by law.
Your continued use of the Services after an updated Privacy Policy becomes effective is subject to the updated policy and applicable law.
If you have questions about this Privacy Policy, CFOly's privacy practices, or a privacy request, please contact us at:
CFOly
North Texas, United States
Email: app@cfoly.ai
Website: www.cfoly.ai
For security-related matters, please use the contact information provided on CFOly's Security page.
